CUSTOMER SERVICE EXECUTIVE

Reporting To Outlet Sales Manager, The Successful Candidate Will.

Key Result Areas: *Analyze and check all customer orders provided by sales section. *Coordinate with the manufacturing department on products required. *Generate customer sales orders and ensure timely loading processes. *Ensuring accurate and timely billing of customer orders. *Coordinating with sales team about stock status reports / updates. *Take custody of keeping and filling all records confidentially. *Oversee data entry in the enterprise resource application database. *Print customer’s orders and follow up with dispatch section on all related roles including stock verification. *Execute all administrative roles related to the job accordingly. *In liaison with Sales team, prepare daily and weekly activity / stock reports for submission to the Outlet Sales Manager. *Make customer invoices and print customer orders. *Any other duties assigned by the Outlet Sales Manager.

 Job Ref. No. MIUL/CSE/01/25/KLA

 Educational Qualifications And Experience

*Higher Diploma or bachelor’s degree in commerce, Business Administration or any other related field.  *At least 2 years of relevant experience is required.

Skills & Professional Attributes Required

*Computer literate. *Excellent customer service skills. *Excellent interpersonal and communication skills. *Enjoy rapport building and customer interaction. *Professionalism and confident. *Target driven and self-motivated. *Strong persuasive skills. *Able to work in a highly dynamic environment and able to multi-task

Application Process

If finding & hiring great talent excites you, we would like to get into a conversation with you. Interested candidates should visit our website i.e www.mukwano.com, go to the career page and upload the Cover letter, CV and Academic Credentials stating the Job Ref No. in the subject line. All attachments should be submitted as a single PDF document.

Closing date of receiving applications is two weeks from the date of this advertisement from 23^rd January 2025 to 06^th February 2025.

Only shortlisted candidates will be communicated with after the closing date. Any form of canvassing is strictly prohibited.

All successful candidates will be offered a competitive remuneration package and benefits.

Disclaimer: Beware of fraudulent job offers. Mukwano Industries (U) Ltd does not charge a fee at any stage of the recruitment process, and it does not request any banking information. Mukwano only advertises its employment opportunities on its Careers website and Vacancies Page. It also utilizes bona fide and established media, newspapers, as well as online professional platforms (e.g., LinkedIn) to disseminate its vacancies. All job offers are made by Mukwano human resources personnel following a competitive process.